Got a burning question? Hopefully you'll find the answer here. If not, get in touch.
Frequently asked questions
What if I need to cancel my appointment?
I know that unexpected things crop up and sometimes you need to cancel an appointment. But as a small business, when a customer cancels, I lose what they would have paid for my services. To give me the best chance of filling that time slot with another customer, I appreciate 48 hours notice of cancellation.
Do I need to provide any of the cleaning products?
Whatever's best for you. I can bring my own cleaning materials or you can provide them for me.
What do you do?
What don't I do?! Within reason, we'll do anything you need to make your home and garden gorgeous. Take a look at my Services page for a list of my usual services. If what you need isn't listed, get in touch and we can have a chat. I can turn my hand to most things and am happy to help with whatever I can.
If I do not cancel my appointment within 48 hours will there be a charge?
Unfortunately, yes, there will be a fee of 1/2 of the total cost for the service(s) scheduled. I'm sure you understand that, as a small business, late cancelled appointments mean a loss of earnings. Too many of those and there will be no Handy Helpers left to help and I'll have to go back to being a legal eagle!
Where do you operate?
I'm based in the beautiful Tyne Valley and am available for work in Gateshead, Newcastle and parts of Northumberland. If in doubt, give me a shout and let me know where you are.
Will you take my rubbish to the tip?
I can organise waste disposal for you via a trusted partner company. Bags are £2.50 each. Other items are individually priced. Get in touch to find out more.
What do you charge?
Check the Services page for the cost of the service you're interested in. If a price isn't listed, get in touch today for a tailored quote.
Do you clean windows?
We sure do! Inside of windows on any floor. Outside of windows on ground floor only.